It lets you immediately see meetings you create so that they can be shared with others. Although you can only sync one calendar at a time, this is a tremendously useful feature. One improvement over earlier versions is the ability to integrate GoToMeeting directly with Google Workspace or Microsoft 365 calendars. This is a good feature, but arguably nobody does it better than Webex, our Editors' Choice pick for small to midsize enterprises, which lets you trigger and record reactions by making hand gestures in front of your webcam. Any reactions you post show up in the lower right-hand corner of the meeting area. This is the virtual equivalent of raising your hand, thumbs up, thumbs down, clapping, laughing, and so on. Like Zoho Meeting, GoToMeeting lets you trigger reactions.
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Once your meeting is over, you'll have the ability to not only review the recording, but also get a full transcription and meeting highlights. Beyond that, recording meetings works as expected. Recording to the cloud has to be enabled by an admin. Something to note about this feature is that, by default, recordings go to your pre-configured documents folder. There's a button on the leftmost part of the screen to control meeting recordings. For example, it doesn't let you use rich text or emojis as you can with Intermedia AnyMeeting, our Editors' Choice pick for general SMB conferencing. Unfortunately, the chat feature is basic at best. You can access chat via a flyout window along the right-hand side of the screen. The feature works so well that I'm inclined to say that it's GoToMeeting's best aspect. This is great for when someone else needs to drive the bus. You can also let another user request screen control. If you want a white screen, you must launch a blank page or application that offers that functionality. One annoying omission is a true whiteboard. There's also a fading feature that causes whatever you draw to fade after a few seconds, so that you don't waste time hunting for the eraser tool. You have a brush at your disposal that you can use to set color, size, and transparency, as well as a toggle flag for making drawings automatically disappear. The screen-annotation tools are good, but not outstanding. This gives you controls to start or pause recording, annotate the screen, and hide or show various meeting aspects for yourself.
Once you've shared your screen, a presentation bar appears. Screen Sharing and ChatĪs with most video conferencing clients, GoToMeeting lets you share either your whole screen or a specific application. Fortunately, GoTo figures this out, and asks if you want to automatically make the change. This can be necessary if you swap out headsets mid-meeting. There's also a Settings menu for when you need to adjust which camera or audio source you are using.
You can mute or unmute audio and video for individuals, lock the session, and invite new participants. The People flyout menu is essentially the moderator control panel.
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Along the bottom of the window is a series of buttons that give you the typical meeting features, such as the ability to mute audio and video for when you need to hide away. The client's layout is intuitive and comparable to competing products. However, if you want to schedule a meeting at a later time, or you need to personalize the meeting by setting a color scheme and custom URL, then you'll want to go the Create Meeting route. The fastest way is to simply hit the Start button under Meet Now. Once you've created an account, it's easy to start a meeting. As with its competitors, GoToMeeting has a browser-based client, too. Like BlueJeans, GoToMeeting clients are available for Android, Chrome OS, iOS, macOS, Linux, and Windows. GoToMeeting is commendable for its broad platform support. GoTo also offers custom packages for enterprise customers, but you'll need to contact the company to get a quote. Due to the inclusion of these many tools, GoTo tends to be a little higher on the pricing side than similar products, such as BlueJeans. In addition to meetings with up to 250 participants, this tier offers smart transcription, drawing tools, note-taking, unlimited cloud recording, and other useful features. However, if you want the distinctive features that truly make GoToMeeting a competitive platform, you'll want to go with the Business tier, which is priced at $16 per month per organizer.
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